Below are FAQs of our clients before purchasing
If you have questions that aren't listed, please just send it to shopdarlingdior@gmail.com .
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- Frequently Asked Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email at shopdarlingdior@gmail.com and we will get back to you within 20-36 hours!
Frequently Asked Questions
We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe of received your package.
******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******
Our items tend to be true to size. The preferred sizing chart is located at the top of each product and listed below unless otherwise noted in the product’s description.
Small : 2/4
Medium: 6/8
Large : 10/12
Xl: 15/16
We have multiple ways you can contact us. Please give us a call at (313)395-2915 questions about future or existing orders. You can also reach us by email at shopdarlingdior@gmail.com
Our Live Chat is the fastest form of communication which is located at the bottom right of our website. If you are ever visiting one of our social media channels you can also send a direct message and a team member will respond promptly.
In the unlikely event you are not satisfied with your purchase, we will issue a full STORE CREDIT for unused merchandise within 5 business days of delivery of merchandise. Swimsuits, Lingerie, Undergarments and Accessories are not eligible for returns and can not be exchanged under any circumstance. All sales are Final for Sale items and Dior Discount.
All returns require a valid return authorization by emailing shopdarlingdior@gmail.com .If you’ve received incorrect merchandise please call us within 5 days of receipt at (313)395-2915